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Client
Musicow
Brand
a Merlin Original
Description
Giving invested fans a place to call their community. To take back intellectual property, launch new music and fuel artistry. View Project

FANDOM

The Case

Fandom is an evolving digital world where the world of royalties meets the artistry and emotional experience of music and community.

A digital home for fan-owned music

Musicow needed somewhere for fans who invest in music to actually be fans together, and a fintech platform is not that place.

Musicow is a South Korean fintech company, backed by Jay-Z's Roc Nation, built on a model where fans can invest in the music they love. When they launched Fandom, a fan-owned album series under their US label with artists including Jon Bellion and Swae Lee, the missing piece was not a website. It was a world.

Two realities had to share one product. On one side royalties, ownership and returns, which are precise, regulated and unromantic. On the other side the artwork, the behind the scenes, the release-night feeling and the arguing about a track at two in the morning, which is why anyone cares in the first place.

Ownership without community is a spreadsheet. If a fan buys into a record, the thing they are buying into is a group of people who feel the same way, and they need somewhere to find each other between releases.

View Website

Our Process

We treat your challenge like our own, shape ideas into a clear experience strategy and craft every detail to create experiences that create lasting connection.

“Own”

We treat your challenge like our own, bringing expertise and perspective to make every idea stronger.

We think like owners, so we started with what Fandom needed to be to survive its own roadmap. This is not a campaign with an end date. It is a product that has to hold every future release, every new artist and every fan who joins, which changes almost every decision at the start.

Our Perspective: The forum is the product

A community layer is usually the last thing built and the first thing neglected, a comments box under a marketing page.

We made it a place in its own right, because the thing that brings someone back on a Tuesday when there is no release is other people.

Our Vision: One living world, not a stack of pages

Fandom should feel like one connected place. The WebGL globe at the heart of it shows real-time connections between everyone on the site right now, and it carries across page transitions instead of resetting, so moving around feels like moving through somewhere rather than loading something.

Our expertise: A micro-brand we made, and a system that can keep making them

We handled all of it: art direction, micro-branding, motion, interaction design, community architecture and frontend development. So we built Fandom its own identity, separate from the parent fintech, plus a flexible system underneath it. Every release gets its own visual language and its own interactive world, and all of them plug into the same framework.

“Shape”

We shape ideas into a clear experience strategy, built around your audience and your objectives.

The plan: A home, a release, a room

Three things had to work from day one. The world that holds everything together, the release experience that makes a single feel like an event, and the forum where people stay.

For the first release, Two Car Garage, we built an interactive world that goes past pressing play: video, interactive touchpoints and popovers that reveal context, visuals and artist content as you explore, on your own terms.

Every release after it can arrive with its own identity in the same framework, and each one adds artwork, behind the scenes material and a reason for the forum to get loud again.

Strategic choices

A subbrand rather than a section of Musicow. The fintech brand has to be trustworthy and a fan brand has to be exciting, so asking one identity to do both would have cost it both.

A forum we built ourselves. Fans notice instantly when the social part of a product belongs to someone else, and the community had to look and feel like it lives here.

A design system that shifts per release. Motion, typography, colour and layout change with each drop while staying rooted in the same DNA.

A Headless CMS, so the Musicow team can ship a release without waiting for a development cycle. For a platform that lives on release cadence, that is a strategic decision rather than a technical one.

“Craft”

Using experience strategy, design, motion and code; we craft every detail to create an experience that feels effortless and leaves a lasting impression.

Design

Art direction and the whole visual identity are ours, which is rarer for us and was a lot of fun. The interesting constraint was building a language flexible enough that a Jon Bellion release and a Swae Lee release can each own their space while the platform still reads as one place. So the system defines behaviour and proportion, and lets each release bring its own colour, type and texture.

Motion

Motion is what makes the world feel continuous. Page transitions carry the globe rather than interrupting it, and the smaller movements are deliberately restrained so the release worlds have room to be loud.

Code

The globe is real-time WebGL, visualising live visitors and their connections across the world, running through transitions without a reload.

The forum is custom built inside the platform: threads, reactions and profiles, designed for the Fandom audience rather than adapted from a generic community tool.

The platform sits on a modern composable stack with content in a headless CMS, chosen for performance, flexibility and the fact that someone other than us has to maintain it for years.

FANDOM – An exploration-first community platform for fans of Musicow's artists
FANDOM – An exploration-first community platform for fans of Musicow's artists
Give the fans and artists a place to connect, explore and share.
Give the fans and artists a place to connect, explore and share.
An interactive 3D globe reflecting online users
An interactive 3D globe reflecting online users
Absence of addictive feeds give space to exploration.
An evolving digital world
An evolving digital world
Meet the artistry and emotional experience of music
Meet the artistry and emotional experience of music

Scope

  • Art direction
  • Micro-branding
  • Experience and interaction design
  • Motion
  • Community architecture
  • Frontend development

Result

Fandom launched with Two Car Garage and is expanding with new artist collaborations across Korea and the United States. It is the digital foundation for Musicow's wider idea, that fans should share in the value they help create, and it is built to grow into a multi-artist, cross-border community.

Our partnership with Musicow continues on platform improvements, new release rollouts and product strategy as Fandom grows.